location:全国
training background
in 2015, the iso released the iso 9001:2015 version of the standard, and in december 2016, china's national standard was officially promulgated. the new version of the standard has made a substantial technical revision to the terms, chapters, architecture and terms of the standard. this course provides internal auditor training to help enterprises to transform their international standards and implement the requirements of iso 9001:2015 standards.
training object
production, manufacturing and related personnel;
internal auditor of quality system, senior management personnel of quality system
all relevant persons who wish to perform internal audits in their organization as per iso 9001:2015
all relevant persons who wish to know the iso 9001:2015 standards and obtain their internal auditor qualification
training income
help customers to effectively and quickly learn iso 9001:2015 standard knowledge, master the new standard transfer requirements and review skills
strengthen the internal management, stable operation, reduce the technical or quality fluctuations caused by employee resignation
make the responsibilities of all kinds of personnel within the enterprise clear, reduce the management costs
improving the quality of products and services helps to reduce waste and customer complaints
to meet the requirements of market access, and thus conducive to international economic cooperation and technical exchanges
training outline
basic concepts of quality management
is the quality tested?
is the product quality manufactured?
do not accept bad products, do not make bad products, do not deliver bad products
how should the detected quality abnormalities be handled?
quality expert introduction and quality development progress
development history of quality management
introduction of the advanced quality management concept
the "three no" policy in quality management
how do quality management experts say anything about quality
six misunderstandings of quality management at the present stage
wrong idea of quality
the role and significance of quality management
quality is closely related to employees' own interests
introduction to iso 9000 standards
iso 9000 new standards generate background;
introduction of the seven basic principles of quality management;
introduction of new terms of quality management;
main change points of the new standard of 2015 edition
iso 9001:2015 standard terms introduction
organizational environment
leadership
plan
support
monitor and measure the resources
move
performance appraisal
continuous improvement
internal audit process management
introduction to audit (audit type / process and purpose)
introduction of the internal audit procedures and steps
how to choose the right internal auditor
review of the planning and preparation
internal auditor qualification requirements and how to establish an audit team
the purpose of the audit plan and preparation, to introduce the 9 steps of the review
how to determine the audit purpose, scope, and resource requirements
how to determine the audit authorization
how to determine the relevant requirements
how to determine the requirements of the relevant parties
how to measure the quality and environmental performance of the audited party
prepare the audit plan and prepare the audit checklist
carry out audit
how to hold the first meeting
methods and techniques of collecting evidence
investigate and record the objective evidence
principles and methods of determining nonconformity
taking of evidence
nonconformance and audit findings
reason and type of non-conformance items
writing and checking are inconsistent
how to hold the last meeting
how to complete the audit report
corrective action and tracking validation
requirements for corrective actions
how to assign the responsibilities of the audit team members
how to track and verify
how to close the case
review the checklist writing exercise
non-compliant report practice
review the report preparation and practice
tel: 86-400 821 5138
fax: 86-21 3327 5843
email:noa@noagroup.com