loading and unloading supervision refers to the monitoring and authentication of the loading and unloading of goods on transportation vehicles, primarily related to the inspection of cargo for marine cargo insurance. due to the various reasons for the loss of goods during the transportation of import and export cargo, the situations can be quite complex. some of these losses may be attributed to foreign shippers, while also involving the responsibilities of foreign or domestic carriers and other third parties. sometimes, ethical considerations may even come into play. additionally, it is necessary to determine whether it falls within the scope of insurance liability. therefore, the division of responsibility and the estimation of the extent of the loss are crucial in this process.
the main tasks of loading and unloading supervision are to inspect whether the transportation of goods complies with the provisions of the trade contract and to ensure an accurate assessment of the loss and its causes. this enables an objective estimation of the extent of the loss and helps differentiate the responsibilities of the shipper, carrier, other third parties, and the insurer. it provides a basis for insurance companies to handle claims accurately, promptly, and reasonably.
loading supervision service
service scope:
loading supervision: inspecting the condition of containers, ensuring that containerized cargo matches the order, and supervising the loading and unloading processes of containers to meet the required standards.
warehouse inspection/evaluation: conducting comprehensive monitoring of the operational norms, quality stability, transport reliability, and management efficiency of the entire acceptance, packaging, shipping, and distribution process starting from the source. this helps prevent quality issues during transportation.
unloading supervision service
service scope:
unloading supervision includes a comprehensive inspection of container integrity according to the inspection checklist or invoice, avoiding disputes, and ensuring that products arrive in the same condition as when they were shipped. the proof of service provided after loading/unloading supervision is also provided to customers, facilitating the correct assessment of imported products and other relevant documents.
the noa inspection team, with extensive experience in serving domestic and international buyers, sellers, e-commerce, and the hotel industry, actively responds to current requirements for the quality of chinese manufacturing, overseas procurement by domestic customers, foreign imports, and service quality standards. they provide innovative inspection services.
the service process for noa includes the following steps:
1.customer inquiry: the customer inquires about the service.
2.inspection application form: noa provides the inspection application form.
3.inspection details confirmation: the customer confirms the details of the inspection.
4.quotation: noa provides a quotation for the service.
5.quotation confirmation and payment: the customer confirms the quotation and makes the payment.
6.inspection arrangement: noa schedules the inspection.
7.draft report: a draft report is generated.
8.report confirmation: the customer confirms the report.
9.final report: noa provides the final report.
on-site service process:
container monitoring procedure includes:
• container safety checks
• bill of lading verification
• cargo verification
• sealing with ec seals
container unloading procedure includes:
• container safety checks
• bill of lading verification
• unlocking ec seals
• cargo verification.
noa is an accredited certification body approved by the china national certification and accreditation administration (cnca) (cnca-r-2002-051). it holds the qualification of a chinese national cma inspection and testing institution and is a comprehensive third-party inspection, testing, certification, and research service organization.
noa is accredited by the china national accreditation service for conformity assessment (cnas), the international accreditation service (ias), the united kingdom accreditation service (ukas), the dutch accreditation council (rva), the spanish national accreditation entity (enac), and the joint accreditation system of australia and new zealand (jas-anz). it also holds qualifications for china's national equipment supervision and engineering supervision.
noa's affiliated organizations are also authorized and recognized by various international organizations, technical bodies, and international business alliances, including the european commission for ce directives and the international electrotechnical commission (iecq). noa plays a crucial role as a brand technical support for clients entering different market domains.
tel： 86-400 821 5138
fax： 86-21 3327 5843
email：noa@noagroup.com
